{"id":97,"date":"2021-08-20T02:45:59","date_gmt":"2021-08-20T02:45:59","guid":{"rendered":"https:\/\/www.produx.com.au\/?page_id=97"},"modified":"2021-08-25T03:05:48","modified_gmt":"2021-08-25T03:05:48","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.produx.com.au\/index.php\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\t\t
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WHO ARE WE?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Produx is a proudly Australian owned supply company of (PE) poly pipe, PVC pipe and fittings.<\/p>

Produx are specialists in (PE) poly pipe and PVC pipe products, with over 21 years experience focusing on fast and accurate service to the irrigation, civil, drilling, electrical and communications markets.\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Produx was founded to resolve problematic service gaps in the industry. They\u00a0identified that large manufactures in Australia\u00a0had poor, if\u00a0any communication with their customers, and very slow quotation times.<\/p>

For example\u00a0they found\u00a08 out of 10 clients that deal with these large manufactures would place small and very large orders for a project or stock, only then to be delivered to site a portion of the total goods ordered and without notification of stock delay and back orders. These clients would also experience\u00a0ongoing frustration\u00a0with their point of contact, as they would be in constant meetings, on holidays or just not contactable.<\/p>

One common response\u00a0Produx\u00a0hear\u00a0often\u00a0is:\u00a0“the staff are\u00a0always\u00a0available to take the order \/ sale but not available when help is required”.\u00a0<\/i><\/em><\/p>

Produx ensures that open lines of communication are present at all times by giving clients a dedicated person and phone number, no one person in Produx is too important to speak with a client. The directors are hands on with every client\u00a0regardless of\u00a0the size.<\/p>

Produx\u2019s clientele range from government departments and contractors to retail stores.\u00a0 All customers are managed to a precise degree of excellence.<\/p>

Our company credo is about Produx and our customers \u201cACHIEVE TOGETHER\u201d.<\/p>

And our customer focus is service first.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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What do we do?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Produx provide you with the complete pipe package to get the job done. We offer an extensive range of pipe sizes and pressure in poly to PVC and fittings to suit, all with Australian standards.<\/p>

We also offer customised products for your projects, including unique sizes, colours and pressures.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Why should you use Produx?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Produx was founded to resolve problematic service gaps in the industry after\u00a0identifying that some manufactures and suppliers had poor, if\u00a0any communication with their customers.<\/p>

Produx addresses this problem by establishing a clear and open line of communication to alleviate problems from quotation to delivery.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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How can we help you and your business?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Produx is focused on providing you and your business excellent customer service but we don\u2019t stop there. We also provide:<\/p>